Key pick up

With the booking confirmation you receive the address of the holiday home you have rented as well as information about where to pick up the key. Normally the key is to be picked up at the holiday home, in some cases however you will be asked to pick up the key at a local office. When picking up the key you will be asked to present your rental agreement.

Complaints

In case of complaints the key person or the local representative is to be notified immediately. Contact information can be found on your rental agreement. Alternatively you can contact DanCenter's customer service department - tel. +45 70 13 00 00.